Terms & Conditions

WELCOME TO BARKHABEAUTY.COM

By continuing to browse and use this website, You are agreeing to comply with and be bound by the following terms and conditions of use, which together with the privacy policy governs Barkha Beauty’s relationship with you in relation to this website.

ELIGIBILITY

If you are below the legal age of consent in your country, your parent or legal guardian must review and agree to this Agreement on your behalf.

If you are under 13, you can browse the Site but cannot provide personal information, make purchases, or register.

You are responsible for ensuring your use of the Services adheres to all applicable laws and regulations. If local laws require you to be older than 13 to access certain Services, then you must meet that age requirement. Minors should consult their parents regarding which parts of the Services are suitable for them. Access to the Site is not permitted if this Agreement or the use of the Site is restricted or conflicts with any applicable laws.

This Site is not intended for children under 13. By using the Site, you confirm that you have read, understood, and agree to these Terms and Conditions without limitation.

To make a purchase on the Site, you must be at least 18 years old or the age of majority in your jurisdiction. If you are under 18 or below the age of majority, you cannot make purchases on the Site.

PRIVICY

01. WHAT WE COLLECT

We may collect, store and/or personal identifiable information including Personal and/or Sensitive Information from You

  1. When You save or otherwise provide us with any such Data;
  2. When You set up a free or other account with the Site;
  3. WhenYou communicate with Us via phone, email, chat or in any other manner
  4. When You fill an entry to participate in any contest, promotion or survey;
  5. To enable use the service of Gift Card on the Site
  6. When You participate at one of Our events, etc.

As a result of these actions You might supply us with personal information, such as Your name, e-mail and postal addresses, phone number(s), names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, Your opinions and individual preferences, etc. Information that is capable of personally identifying You shall be defined as Personal Information (collectively “Personal Information”). When You visit this Site, our social media platforms, or our social networking or mobile applications, may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.

You may also provide us with sensitive personal data or information like financial information such as Bank account or credit card or debit card or other payment instrument details, password, physical health condition,; medical history, sex, sexual orientation (collectively “Sensitive Information”) for availing the services at our Site.
We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates. All information including the Personal Information and Sensitive Information provided to Us by You shall be collectively referred to as the Data/Information”.

02. WHAT IS THE PURPOSES FOR WHICH THE PERSONAL AND SENSITIVE INFORMATION IS COLLECTED

BARKHA BEAUTY may use your Personal Information or Sensitive Information collected to:

  • send to You or to any address provided by You, products that You have ordered;
  • process gift card transactions;
  • help us learn more about Your shopping preferences or
  • to send You surveys and marketing communications that We believe may be of interest to You
  • conduct marketing and performance research to assist us in measuring Our customer services
  • benchmarking Our performance and to help Us improve Your shopping experiences and product offerings
  • to send communication related to order updates and offers through e-mail, SMS and social media channels. This option will be auto renewed after 180 days and if you wish to unsubscribe from receiving offer updates, you can do so
  • to facilitate Your use of the Website
  • for facilitating the Services provided by Us
  • to respond to Your queries or fulfil Your requests for information about the Site or our Services
  • to provide You with information about Our Services and to send You information and materials
  • to send You important information regarding the Site and Services, changes
  • to the Site terms, conditions, and policies and/or other administrative information
  • to personalize Your experience on the Site and to present advertising, products and offers tailored to You
  • to help You address Your problems with the Site and our Services including addressing any technical problems
  • if You avail the Service or use the Website, to complete and complete Your purchase, for example, communicate with You regarding Your purchase and payment due date and provide You with related customer service
  • for proper administering of the Site and the Service
  • to conduct internal reviews and data analysis for the Site
  • to improve the Service, content and advertising on the Site
  • to protect the integrity of the Site and the Service and
  • to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law or in relation to any law suits or legal matters

As provided below under Clause 7, you may always choose not to receive promotional materials or marketing information.

03. WITH WHOM WE SHARE THE PERONAL AND SENSITVE INFORMATION

We will keep Your Personal Information confidential to the maximum possible extent. We limit the disclosure of Personal Information to Our employees, independent contractors, affiliates, consultants, business associates, service providers and distributors of our services, on a need-to-know basis, and only if the disclosure will enable that entity to provide Us with business, professional, or technical support or to fulfil Your requests.
Only the persons authorized by Us shall have access toYour Personal Information and Sensitive Information on a need to know basis only. We may share Your Personal and Sensitive information only to those mentioned below on a strictly need to know basis and they are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy:

Our affiliates
Service providers who perform services on Our behalf based on Our instructions which inter alia include beauty partners providing beauty services to the customers, Our suppliers, delivery partners etc. However, these service providers will not be authorized to Use or disclose such Data except as necessary to perform services on Our behalf or comply with legal requirements;

Other third parties with Your consent (eg. Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).
We do not rent or sell your Personal and Sensitive Information to any third party. However, should we plan to merge/sell all or substantially all of our business to another business entity or similar other transaction or be required by that business entity, we may transfer or disclose Your Personal Information and Sensitive Information to that business entity who may collect, use or disclose such Data for the purposes of evaluating the proposed transaction or for operating and managing the affairs of the acquired business or for other purposes identified in this Policy.

Not withstanding anything contained in this Privacy Policy, we reserve the right to disclose any Personal Information or Sensitive Information that may be required to be disclosed mandatorily under applicable law or where the disclosure is necessary to comply with any legal obligation or to law enforcement authorities or other government officials, without prior notice or consent of the site / app user.

04. COOKIES

We may track your preferences and activities on the Site. “Cookies” are small data files transferred to your computer’s hard-drive by a website. They keep a record of your activities on the Site making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies.

By continuing the use of the Site, you are agreeing to our use of cookies. If you do not agree to our use of cookie, you can block them in your browser setting, but you may lose some functionality on the Site. As non-personal information that does not personally identify You, We may use and disclose the same for any purpose whatsoever.

05. HOW WE RETAIN OF SENSITIVE PERSONAL DATA OR INFORMATION

We will retain your Personal and Sensitive Information only as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements. We will retain your Personal and Sensitive Information so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal and Sensitive Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy.

We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Notwithstanding anything contained in this Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of Your Personal or Sensitive Information, if such loss, damage or misuse is attributable to a force majeure event which shall include any event that is beyond Our reasonable control including sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption etc.

The Site may provide third-party advertisements and links to other websites. We do not provide any Personal Information to these third-party websites or advertisers. The links to such other websites on the Site are operated by third parties and are not controlled by, or affiliated to, or associated with, Us unless expressly specified on the Site. Accordingly, We do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do We control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Us of the website, the website’s provider, or the information on the website. The Information provided by You to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that You review the privacy policy on any such websites prior to using such websites.

06. OPT-OUT

The Site provides an option to all the users to opt-out of receiving any promotional or marketing communications from us. If you do not wish to receive any promotional or marketing communications from us, you can contact us at the address provided below.

Your Choices to opt-out:

You have the following choices with how your Information is used

Opt-out options

What you need to do

Updating your Personal Information in relation to your Account

You can update or correct your name, e-mail address, security questions, and other preferences by logging into your account and clicking on the “My Account” page, calling BARKHA BEAUTY customer care executive, or visiting a BARKHA BEAUTY store and speaking with a representative.

Behavioral Based Advertising

You can opt-out of some, but not all, online behavioral based advertising by clicking here or by using your browser settings to block cookies or notify you when a cookie is set.

Remove content from user review

You can remove content that you posted on a BARKHA BEAUTY public space, such as part of a Ratings & Review, by e-mailing details to info@barkhabeauty.com. Please note that we will endeavor and try to ensure to honor your request to remove information, however, our removal of your information does not completely erase that information from the internet viz. historical copies, or “caches,” may remain.

07. WITHDRAWAL OF CONSENT

If you have consented to the collection, use and/or disclosure of Your Personal and Sensitive Information as identified in this Policy, you may withdraw the same at any time by communicating to us at the given below under Clause 10. Please note that in all such cases of withdrawal of consent, in the event the delivery of any of Our Services to You is contingent upon our access and retention of such Data, we will not be able to provide such Services to You and the same shall not amount to breach of any agreement on Our behalf.

08. SECURITY

We endeavor to keep your Personal and Sensitive information secure, up-to-date, accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal and Sensitive Information given to us and therefore we have 
(i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same;
(ii) taken any and all reasonable measures to ensure that we adhere to the applicable data privacy laws; and (iii) enable you to review and edit the same.

However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.

09. CONTACT INFO

Customer Service Desk
E-mail id: info@barkhabeauty.com
Contact Days: Monday-Sunday (10:00 a.m. to 6:00 p.m.)

10. Disputes

This Privacy Policy shall be governed by the laws of UAE and any disputes arising hereunder shall be heard and decided by the courts in Dubai alone.

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